FAQs

COD Express Shipping

To Book COD order - Pay ₹9 at checkout & rest of remaining amount Pay on Delivery.

You can Track your Order after 24hrs. The average Express Delivery time is 3-5 business days in India, excluding holidays.

24X7 customer support

iCare Hub is committed in providing round-the-clock customer support, ensuring a smooth and effortless shopping experience. For any inquiries or concerns, feel free to contact us at icarehub4@gmail.com . Our dedicated team is always ready to assist you.

15 - days easy returns

We have a 15-day- No questions ask return policy, which means you have 15 days after receiving your item to request a return. (No extra charges) Click Here to Raise a Return Request

1 - Year Warranty

THE WARRANTY POLICY WORKS AS FOLLOWS:

  • We will then request you to dispatch the product to our National Service Centre in Delhi
  • Once we receive the product, we will test, repair/replace and send the product back to you
  • The whole process will take 7-10 days
  • Email us at icarehub4@gmail.com to Get warranty

What do I need to request a return request online?

In order to raise your return request, you will need to Create Return Request.

What is the return & refund timeframe?

The return must be sent to us within 7 days from the date you received your parcel.

The refund will be made via UPI to your bank account within 7 days after Recieving Return Parcel.

Can I change the mode of payment of my refund?

No – The refund will be made via UPI directly to your bank account within 7 days.

Commonly asked

I just placed an order, when will it ship?
Please allow 24-48 hours handling time for your order to ship out.

How do I get tracking?
Tracking numbers will be updated and sent to you Logistics team after your order.. If you don't have a tracking number after 5 business days, please email or contact us.

How long does shipping take?
The average shipping time are (5-7) business days in India, excluding holidays. Each product will show an individual estimated time frame.

Return Policy?

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.